Terms Of Service
Introduction and Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of our website, applications, and related services (collectively, the “Service”).
By accessing or using the Service, creating an account, or purchasing a subscription, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Service.
These Terms apply to all users of the Service, including individual users and users acting on behalf of an organization or team.
Description of the Service
The Service is a software-as-a-service platform designed to support planning, task management, and collaboration for teams and individuals.
The Service is provided on a subscription basis and may include features for creating, organizing, scheduling, and managing work-related information.
We may update, modify, or improve the Service from time to time. Certain features may be added, changed, or removed as part of normal product development.
Eligibility and Accounts
You must be legally capable of entering into an agreement to use the Service.
When creating an account, you agree to provide accurate and up-to-date information and to keep your account details current.
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activity that occurs under your account
- Ensuring that your use of the Service complies with these Terms
If you use the Service on behalf of an organization or team, you represent that you have the authority to accept these Terms on its behalf.
Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms.
You may use the Service to create, manage, and collaborate on work-related information within the scope of the features provided.
You agree not to:
- Use the Service in a way that violates applicable laws or regulations
- Attempt to access, interfere with, or disrupt the Service or its infrastructure
- Misuse the Service in a way that could harm other users or the operation of the Service
- Reverse engineer, copy, or resell the Service except as expressly permitted
We reserve the right to limit, suspend, or terminate access to the Service if usage is found to be abusive, unlawful, or materially inconsistent with these Terms.
User Content and Data
You retain ownership of any content, data, or information that you submit to or create within the Service (“User Content”).
By using the Service, you grant us a limited, non-exclusive right to process, store, and display User Content solely for the purpose of operating and providing the Service.
We do not claim ownership over User Content and do not use it for purposes unrelated to the operation of the Service.
Responsibility for User Content
You are responsible for:
- The content you submit or make available through the Service
- Ensuring that you have the necessary rights to use and share such content
- Any consequences arising from your User Content
We do not actively monitor User Content but may remove or restrict access to content if required by law or if it violates these Terms.
Team and Shared Workspaces
If you use the Service as part of a team or shared workspace:
- User Content may be visible to other members of that workspace
- Workspace administrators may have the ability to manage, access, or remove content
- Actions taken within a workspace may affect all associated users
These behaviors are inherent to collaborative services.
Data Handling
User Content and related data are handled in accordance with our Privacy Policy.
The Service is not intended for storing sensitive personal data, financial records, or regulated information. You shall not use the Service as a backup for you data as the Service neither promises nor is designed for data backup and redundancy.
Subscriptions, Billing, and Refunds
Certain features of the Service are available through paid subscriptions.
By subscribing to a paid plan, you agree to:
- The pricing, billing cycle, and payment terms presented at the time of purchase
- Automatic renewal, unless the subscription is canceled before the renewal date
Payments are processed through third-party payment providers. We do not store full payment instrument details on our own systems.
Refunds, cancellations, and trial-related matters are governed by our Refund Policy, which forms part of these Terms and is incorporated by reference. Billing terms & handling may differ depending on whether the subscription is purchased via the website, mobile app, or third-party platforms.
We reserve the right to change subscription pricing or plan structure in the future. Any changes will apply prospectively and will not affect active billing periods without notice.
Service Availability and Changes
We aim to provide a reliable and accessible Service, but availability may be affected by maintenance, updates, or factors outside our control.
The Service is provided on an “as available” basis. We do not guarantee uninterrupted access, specific uptime levels, or error-free operation.
We may:
- Modify, suspend, or discontinue any part of the Service
- Introduce new features or remove existing ones
- Perform maintenance or updates that temporarily affect availability
Where changes materially affect usage, we will take reasonable steps to communicate them.
You acknowledge that the Service may evolve over time as part of normal product development.
Termination and Suspension
You may stop using the Service at any time by canceling your account or subscription, subject to applicable billing terms.
We may suspend or terminate access to the Service, in whole or in part, if:
- These Terms are materially violated
- The Service is used in a way that is unlawful, abusive, or harmful
- Continued use poses a security or operational risk
- We are required to do so by law
Where reasonable, we may provide notice before suspension or termination. In some cases, immediate action may be required to protect the Service or other users.
Upon termination:
- Your right to access the Service ends
- Access to User Content may be removed or limited
- Data handling will follow our Privacy Policy and applicable retention practices
Disclaimers and Limitation of Liability
The Service is provided on an “as is” and “as available” basis.
To the extent permitted by applicable law:
- We make no warranties regarding uninterrupted availability, accuracy, or fitness for a particular purpose
- We do not guarantee that the Service will meet all requirements or operate without errors
We are not responsible for:
- Loss of data, profits, revenue, or business opportunities
- Indirect, incidental, or consequential damages
- Issues arising from third-party services, integrations, or platforms
Our total liability arising out of or relating to the Service is limited to the amount paid by you for the Service during the applicable billing period, unless otherwise required by law.
Nothing in these Terms excludes liability that cannot be limited under applicable law.
Changes to These Terms
We may update these Terms from time to time to reflect changes to the Service, business practices, or legal requirements.
When changes are made:
- The updated Terms will be made available through the Service
- The effective date will be updated accordingly
Continued use of the Service after updated Terms become effective indicates acceptance of the revised Terms.
If changes materially affect user rights or obligations, we will take reasonable steps to provide notice.
Contact Information
If you have questions about these Terms or the Service, you may contact us through the support or contact channels provided within the Service.
You may contact us via:
- customer support feature built within the Service
- email: support@sprintso.com
- WhatsApp: [me.whatapp.com]
We aim to respond to inquiries in a reasonable and timely manner.